Small Business News
Good customer service is the backbone of any good business, without proper customer service your business could sink very quickly.
Kat Cole, the president of Cinnabon, is a prime example of a giver.
There's nothing wrong with enjoying the warm glow of altruism, but be careful that you don't overextend yourself.
For competent takers, it's possible to climb the ladder, to a point.
While all generations want the same fundamental things from work, there are slight differences.
Research shows that men are more likely to help groups in public settings, while women are more likely to help one-on-one behind the scenes.
It's more fun to be liked, but it's more useful to be respected. Here's how.
You can't be equally helpful to everyone, and sometimes you have to prioritize the many over the few.
You don't need to exclusively hire all-stars, because the right reward structure can encourage average employees to overachieve.
To screen out bad apples, ask interviewees what they think other people would do in a given situation.
Takers are more likely to kiss up and kick down.
You're more likely to be a successful giver if you can find a way to specialize.
You're 58% more likely to get a job from a weak tie than a strong tie--but don't forget about your dormant ties.
Givers aren't just philanthropists--they're people who share knowledge, mentor, and make introductions.
Microsoft CEO Satya Nadella said he wants the company to reinvent productivity.
French entrepreneurs are finding more success in the U.S. and Britain. Here's why France is losing its startups.
Building a strong brand is hard, time-consuming work. It's surprisingly easy, though, to weaken one.
Tom Smith, with the help of the orange paint known as Pantone 151 C and some next-level sales skills, is challenging the traditional structure of hockey--one rink at a time.
That bloviator in the office isn't necessarily a chauvinist pig. Here's what the research says about why some men insist on explaining things they know little about.
Wells Fargo's strong earnings in the second quarter highlight optimism from small business owners. But lending could be stronger.